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Email Relay: Sending Emails from Your Organization's Domain

InRule Process Automation's email service, Email Relay, can send emails from a process as a message event or task notification. By default, the sender's email address is noreply@bariumlive.com. However, it is possible to configure this so that the sender's email address is from a domain of your choice instead.

How to send emails using your domain​

In order to send emails from your own domain, you need a mail server in your environment. The server will receive the message from InRule Process Automation and relay the message forward to the end recipient.

Emails affected by this:

  • Email notifications from processes (events of type Throwing Email, and task notifications)
  • Emails generated from outbound API calls from processes
  • Emails from processes where a business component is used that sends an email
  • Exception: The business component named "Invite users to space" will generate emails from noreply@bariumlive.com

Emails generated from the platform, not from processes, will still be sent from noreply@bariumlive.com. E.g., privacy policy emails, password reset emails, and user invitations.

Methods​

API-relay​

It is possible to use API to send emails via Microsoft's Graph API. This option is applicable for organizations that use Microsoft Cloud services. Authenthication requirements:

  • Username
  • Tenant ID
  • Client ID
  • Client secret

SMTP-relay​

It is also possible to send emails via SMTP. This option is applicable for organizations that do not use Microsoft Cloud services or wish to use SMTP-technology. Authentication requirements:

  • The server address
  • The port
  • Username and password
  • Whether you use explicit or implicit SSL
  • The sender email

Please contact our support team to make the change.

note

While we do not charge a fee for this feature, hourly charges may occur in conjunction with the configuration.

Please note that the maximum email size in IPA is 20 MB. It is necessary to align your email server configuration with this.

This change does not apply to BPMN 1 processes. It will be necessary to upgrade all processes to BPMN 2 in order to take advantage of this feature.